A: Use “Lost password” on the login page and follow the reset link sent to your email. If you don’t see it, check your spam/junk folder.
A: Contact TuBoleto Support. After verifying your identity, we can help update the email associated with your account.
A: Check your spam/junk folder and search for “TuBoleto.” Make sure our emails aren’t blocked and try whitelisting our domain. If the issue continues, contact support with the email you used to register.
A: Try logging in with any email addresses you may have used. If you’re still unsure, contact support with your name and any recent order or invoice details so we can help locate your account.
A: Make sure you are logged in with the same email used at checkout. Tickets are linked to the email address, not just the account name.
A: Yes, but we recommend using one email and one account to keep all invoices and tickets in one place. Support can help merge or update details if needed.